NAME RT-Extension-PermissiveHTMLMail - Allows a greater range of HTML in RT, at the cost of security SUMMARY By default, RT displays HTML mail; however, due to security concerns, by default it does not allow the full range of HTML to be used. Specifically, it prevents: Tables Because RT cannot ensure that HTML in email is balanced, malicious email messages can use tables to mimic or mask parts of the standard RT UI. This opens RT to a broad range of "phishing attacks," wherein the user believes they are clicking a benign RT link, which actually is controlled by the originator of the email. This can allow attackers to steal passwords and compromise RT, and possibly other servers. Many text styles CSS is a powerful tool; it can also be used to mimic or mask parts of the standard RT UI. By default, RT thus only allows a small subset of CSS properties, which are sufficient for simple styling. Allowing arbitrary styles could lead to effective "phishing attacks," compromising passwords. Installing this extension loosens the above restrictions; this should be sufficient for most needs. However, RT will still only allow HTML tags that it recognizes. Installing this extension also additionally provides a $AllowDangerousHTML configuration option. Setting this alters RT from using a whitelist (allowing only HTML tags and attributes which it knows to be safe) to using a blacklist (skip tags and ributes which are unsafe). This is unsafe and dangerous, as there are guaranteedly further unsafe tags which RT does not know to prevent. Enabling this feature allows your RT account to be compromised by a malicious email. Do not enable it (via "Set( $AllowDangerousHTML, 1 )") unless you understand the consequences. INSTALLATION "perl Makefile.PL" "make" "make install" May need root permissions Edit your /opt/rt4/etc/RT_SiteConfig.pm Add this line: Set(@Plugins, qw(RT::Extension::PermissiveHTMLMail)); or add "RT::Extension::PermissiveHTMLMail" to your existing @Plugins line. Restart your webserver AUTHOR Alex Vandiver BUGS All bugs should be reported via email to bug-RT-Extension-PermissiveHTMLMail@rt.cpan.org or via the web at rt.cpan.org . LICENSE AND COPYRIGHT This software is Copyright (c) 2013 by Best Practical Solutions, LLC This is free software, licensed under: The GNU General Public License, Version 2, June 1991